USER AGREEMENT

• GENERAL:

PROLUXE WELLNESS & STUDIO PRIVATE LIMITED, a Body Incorporate registered in India, having its registered office at Wing E, FL No. 106, S. No. 85/1, Indradhanu, CTS. No. 720 Pune, Maharashtra-411038, IN (hereinafter referred to as “COMPANY”). COMPANY is in business of wellness, healthcare, spiritual care and treatment of human beings and make available and offer to sell the related products and to enable buyer to purchase the products so offered (“Products”), and other incidental Services thereto (“Services”) including use of the Website by any User. These Terms of Use are subject to revision by COMPANY at any time and hence the Users are requested to carefully read these Terms of Use from time to time before using the Website. The revised Terms of Use shall be made available on the Website.

• SERVICES:

The company is dedicated to offering a wide array of wellness, healthcare, and spiritual care services for individuals. Complementing these services, the company also provides a platform on its website for the sale of products related to these offerings. Users can access the electronic marketplace to explore and purchase various products, contributing to their holistic well-being. The platform focuses on facilitating the sale of these products from the company to the users, enhancing the overall user experience in their journey toward better health and spiritual fulfillment.

• USE OF WEBSITE:

• ELEGIBILITY: The Services are not available to minors under the age of eighteen (18). Notwithstanding the foregoing, if You are below the age of eighteen (18) years, please read through these Terms of Use with your parent or legal guardian, and in such a case these Terms of Use shall be deemed to be a contract between COMPANY and Your legal guardian or parent and to the extent permissible under applicable laws, enforceable against You.

• ACCESS TO CERTAIN FEATURES: Certain features of the Website may be accessible to all users, while others may have restricted access. By using the Website, you agree to adhere to any limitations imposed on access to specific features. It is your responsibility to use the platform in compliance with these restrictions, ensuring a respectful and lawful utilization of the services provided.

1. INTELLECTUAL PROPERTY:

1. CONTENT OWNERSHIP: All content present on the Website, encompassing text, graphics, logos, images, audio clips, and software, is the exclusive property of Proluxe Wellness and Studio Pvt Ltd or its content suppliers. This content is safeguarded by international copyright laws. Users are prohibited from reproducing, distributing, or utilizing any content from the Website without explicit authorization from PROLUXE Wellness & Productions. Any unauthorized use may result in legal action to protect intellectual property rights.

1. TRADEMARKS: “Proluxe Wellness and Studio Pvt Ltd” and its associated logos are recognized trademarks or registered trademarks owned by Proluxe Wellness and Studio Pvt Ltd. The use of these trademarks is strictly prohibited without the prior written consent of Proluxe Wellness and Studio Pvt Ltd. Unauthorized use may lead to legal consequences as Proluxe Wellness and Studio Pvt Ltd actively protects its intellectual property rights.

1. PRIVACY POLICY:

For details regarding the collection, use, and disclosure of personally identifiable information, please refer to our Privacy Policy, outlining Proluxe Wellness and Studio Pvt Ltd’ commitment to safeguarding user privacy.

• LIMITATION OF LIABILITY:

Proluxe Wellness and Studio Pvt Ltd disclaims any liability for direct, indirect, incidental, special, or consequential damages resulting from user’s utilization or inability to use the Website. Users acknowledge and accept these limitations on liability.

• GOVERNING LAW:

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India, establishing the legal framework for resolving potential disputes.

• CONTACT INFORMATION:

For any inquiries or concerns regarding these Terms and Conditions, please contact us at contact@proluxeglamowell.com, providing users with a designated channel for communication.

• USE OF THE WEBSITE:

1. Website Integrity: Users must refrain from engaging in activities that may compromise the integrity or functionality of the Proluxe Wellness and Studio Pvt Ltd website. This includes, but is not limited to, activities such as hacking, spamming, uploading malicious software, or any other form of illegal or unethical behavior.

1. Content Integrity: Proluxe Wellness and Studio Pvt Ltd is the sole entity responsible for the content displayed on the website. Users are not authorized to post or modify any content on the site. The company reserves the right to uphold the accuracy and appropriateness of all displayed content.

• PURCHASES AND TRANSACTIONS:

1. Service Descriptions: While Proluxe Wellness and Studio Pvt Ltd endeavors to provide accurate and up-to-date service information, it does not warrant the accuracy, completeness, or reliability of any service descriptions.
2. Payment: All payments processed on the Website are done securely. Proluxe Wellness and Studio Pvt Ltd holds no responsibility for any unauthorized transactions or breaches of security.
3. Shipping and Returns: Details regarding shipping, delivery times, and the return policy can be found on the Website. Users agree to these terms by making a purchase.

• TERMINATION OF SERVICES: 

Proluxe Wellness and Studio Pvt Ltd reserves the right to terminate or suspend Website access without prior notice for any violation of these terms or any other reason deemed necessary.

• DISPUTE RESOLUTION:

1. Good-Faith Negotiation: Any dispute arising from or relating to these terms shall first be resolved through good-faith negotiation between the parties.
2. Mediation or Arbitration: If a resolution cannot be reached through negotiation, the parties agree to pursue mediation or arbitration in accordance with Indian laws.
3. Jurisdiction & Venue: For any and all disputes under this Agreement the courts situated at Pune shall have exclusive Jurisdiction and the seat of Arbitration shall be Pune only. 

• THIRD-PARTY LINKS: 

The Website may include links to third-party websites. Proluxe Wellness and Studio Pvt Ltd disclaims responsibility for the content or practices of these websites, and the inclusion of any link does not imply endorsement.

• INDEMNIFICATION: 

Users agree to indemnify and hold Proluxe Wellness and Studio Pvt Ltd harmless from any claims, losses, liabilities, or expenses arising from their use of the Website or violation of these terms.

• ENTIRE AGREEMENT:

These Terms and Conditions constitute the entire agreement between users and Proluxe Wellness and Studio Pvt Ltd, superseding any prior agreements, whether oral or written, establishing clarity on the terms of engagement.